Who we are

Our website address is: https://imperialgemlab.com.

What personal data we collect and why we collect it


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.


How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Privacy and Cookies

This website is owned and operated by Imperial Gem Lab, Vancouver, BC.

Respecting your privacy and safeguarding your information is a priority to us.

We use cookies and usage data for analytics to help make our site better. And we only collect your personal information when you send it to us, so we can reply with information about our club, or answer any questions you may have.

Data Collection and Usage

Here’s a breakdown of when we collect the data and how we use it:


We use Google Analytics to track usage of our site.
Data collected: cookies and usage data.

Service Booking Form

On our Membership page we collect your data so we can contact you regarding your appraisal booking with us. 
Data collected: name, email address, tel number

Contact Form

On our Contact page we collect your data to respond to your inquiry.

Data collected: name, email address, question/message.


When you choose to provide us with your personal information, you expressly give your consent for the collection and usage of this data for the purposes stated above.

Information Usage

We do not use your information for any purpose other than stated above. We do not share your personal information with third parties. We do not share or sell your info.

Managing Your Information

You may request an archive of the data we have stored about you. You may also request the deletion of your personal data. See below for contact details.


Imperial Gem Lab may disclose personally identifiable information under special circumstances, such as to comply with subpoenas or requests from appropriate law authorities.


If you have any questions about how your data is collected and used, please complete our online form, or send your inquiry by mail to:

Data Control Officer
Imperial Gem Lab Ltd
300-3665 Kingsway
Vancouver, BC
V5R 5W2